Terms & Conditions / Privacy Policy
- Customer service contact details: Please email: david@beelerphotography.com or call 323.428.7172
Return Policy
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Digital Downloads: All digital image sales are final. Once a file has been downloaded, no returns or exchanges are possible.
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Physical Prints: If your print arrives damaged or defective, please contact me within 7 days of delivery with photos of the issue. I will gladly arrange a replacement at no additional cost. Returns for reasons other than damage/defect are not accepted.
Refund & Dispute Policy
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Refunds are only available in cases of duplicate purchase, technical error, or if a physical print arrives damaged.
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Because digital downloads cannot be “returned,” refunds are not available once the file has been delivered successfully.
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If you believe you were charged in error, please contact me directly at [your email] before initiating a dispute through your bank or card issuer. This allows me to resolve the issue quickly and fairly.
Cancellation Policy
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Digital Orders: Orders for digital downloads cannot be canceled once the purchase has been completed.
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Print Orders: Print orders may be canceled within 24 hours of purchase if production has not yet begun. After that time, cancellations are not possible.
Legal / Export Restrictions
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Images are sold for personal use only unless otherwise specified in a written license agreement.
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Redistribution, resale, or commercial use of images without prior written consent is prohibited.
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Customers outside the U.S. are responsible for any import duties, taxes, or restrictions that may apply in their country.
Terms & Conditions of Promotions
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Promotional discounts, coupons, or special offers are valid only for the dates and conditions stated in the promotion.
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Discounts cannot be combined unless explicitly stated.
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Promotions have no cash value and cannot be retroactively applied to past purchases.
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Privacy Policy
Effective Date: September 5, 2025
This Privacy Policy explains how Beeler Photography | Beeler Creative (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, purchase downloads or prints, or otherwise interact with our services. We are committed to safeguarding your privacy and complying with applicable laws, including the California Consumer Privacy Act (CCPA/CPRA).
1. Information We Collect
We may collect the following types of information:
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Personal Information you provide: name, email address, billing/shipping address, payment information (processed securely by our payment provider, Stripe), and any details you submit through contact forms.
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Automatically collected information: IP address, browser type, device information, pages viewed, and site usage data (via cookies and analytics tools).
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Order information: purchase history, download history, and fulfillment details for prints or digital files.
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders.
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Deliver digital downloads and/or physical prints.
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Communicate with you about your orders, account, or inquiries.
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Improve our website, products, and services.
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Comply with legal and financial obligations.
3. Sharing Your Information
We do not sell your personal information. We may share information only in the following limited circumstances:
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Payment processing: with Stripe to securely handle your payment details.
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Service providers: with trusted vendors (e.g., print labs, web hosting) who help us deliver our services.
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Legal compliance: when required by law or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features of the site may not function properly.
5. Your Privacy Rights (California Residents)
If you live in California, you have specific rights under the CCPA/CPRA, including:
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The right to know what personal information we collect, use, and share.
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The right to request deletion of your personal information (subject to legal and contractual obligations).
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The right to opt out of the sale of personal information (we do not sell data).
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The right to non-discrimination for exercising your privacy rights.
To exercise these rights, please contact us at: [Your Email Address].
6. Data Security
We implement reasonable safeguards to protect your information, but no method of transmission or storage is completely secure. Your payment information is processed securely by Stripe; we do not store your credit card details.
7. Data Retention
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
8. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Beeler Photography | Beeler Creative
david@beelerphotography.com
6833 Colbath Ave.
Valley Glen, CA 91405
Refund and Dispute Policy
Digital Downloads
All digital image sales (downloads) are final and non-refundable. Once a file has been downloaded, it cannot be returned. If you experience technical issues accessing your images, please contact me within 7 days of purchase, and I will assist you in resolving the issue.
Physical Prints & Products
If you receive a damaged or defective print or product, please notify me within 7 days of delivery with a description and photo of the issue. I will gladly arrange for a replacement at no additional cost. Refunds are not offered for buyer’s remorse or sizing errors, so please review your order carefully before completing your purchase.
Disputes
If you believe there has been an error with your order, please contact me directly at david@beelerphotography.com before filing a dispute with Stripe. Most issues can be resolved quickly and fairly.